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Client

The client is a globally-recognized leader in the field of process and industrial automation. Their banner sensors and vision sensors, LED lights and indicators, wireless and safety products are used by companies large and small, from industry leaders in the Fortune 500 list to innovators just entering the market. Headquartered in Minneapolis, MN, the company has sales offices, production facilities, and field representatives throughout North and South America, Asia, Africa, Australia, and Europe.

Challenge

Web site localisation into European, Asian and Latin American languages using XTM online translation platform in conjunction with SDL Studio leading CAT tools.

WEB SITE LOCALISATION AND TECHNICAL TRANSLATION INTO AN INCREASING NUMBER OF LANGUAGES THANKS TO CUSTOMER SATISFACTION

To satisfy the expectations of not only the Brussels-based customer but also the distributors in other countries.

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Solution

  • Teams of translators to meet deadlines: 20,000 words delivered per week

 

  • Translator training hosted by XTM experts

 

  • Glossaries compiled and validated on a weekly basis by the customer throughout the project

 

  • Managing communication between translators, validators and customers

 

  • Post-mortem meeting in Brussels with US & European customer contacts

ONSITE TRAINING FOR A 20,000-PAGE OPERATOR MANUAL PROJECT

The client needed all their documentation, i.e. 5000-page manuals, translated into four languages. We were chosen to create this multilingual documentation.

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Result

We started with French, Italian, and German. Our customer was so happy with our process and the quality of the deliverables that they have also decided to work with us for the localisation of their global corporate website into Brazilian Portuguese, Japanese, Korean, and Simplified and Traditional Chinese.

Thanks to our expertise and our well-defined process, we are able to deal smoothly with the ongoing updates into all these languages.

GIB Consult is a very reliable and trustworthy partner to work with. The company has years of experience in the translation and localisation world and has a solid network of skilled translators they work with. The quality they provide is good value for money. Project managers are devoted to their job. They respond promptly to questions and give valuable feedback. GIB Consult is always open to new ways of improving workflows, and also suggests best practices to customers and clients. Banner Engineering is pleased to entrust translation projects to GIB Consult.

BANNER

MULTILINGUAL CONSULTANCY FOR AN IT COMPANY TARGETING NEW MARKETS

Due to the international scale of its activities, our client needs to localise all of its products into all languages spoken in the markets where it operates.

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