An IT Company developing technologies and products for Intelligent Document Recognition and offering hi-tech solutions to efficiently manage electronic documents, information flows and IT infrastructure. Our customer was founded in 1987 and over the years it has become a world leader in the field of intelligent document recognition and document management.
Client
Challenge
Due to the international scale of its activities, our client needs to localise all of its products into all languages spoken in the markets where it operates. This involves consistently translating marketing documents, user interfaces, online help, press releases, etc.
Solution
- Terminology was key to ensure consistency between the different products and materials. The translators first extracted the key terms from the source texts and created a glossary. This involved reading all of the files to be translated and identifying all technical terms that required a standardised translation.
- Thanks to reference material, the translators could remain consistent with existing terminology.
- Reference material was also used to build translation memories, to make these memories as comprehensive as possible, again remaining consistent with existing material.
- Translation memory management: it is essential to use validated and up-to-date translation memories to ensure consistency between the various texts. Also, when several translators were working on the texts, the translation memories and the glossary enabled them to remain consistent and provide high-quality translations.
Result
Thanks to this system, which is perfectly suited to the client’s requirements, we were able to offer total consistency in all of their content. The use of translation memories also reduced costs and turnaround times.
The Products & Technologies division develops software products and technologies in Intelligent Document Recognition (IDR) and markets its portfolio on a worldwide basis. Our software packages are localised in up to 22 languages! The localisation process covers all software user interfaces, on-line help, user guides, and quick start guides. Needless to say, we needed a strong and reliable partner to work with. And that is what we have found in GIB Consult. Through the past 14 years, GIB Consult has provided our company with services of outstanding quality. To me, responsiveness, quality, and reliability are their main assets. Their optimal use of the very latest technologies in translation and document content has also helped us gradually reduce our translation costs.
